Gone are the days when you could launch an ecommerce website and then forget about it for the next quarter. Of course, there will be some customers who will get online, place their order and get back to their normal lives. But in this cut-throat competition, you need to stand out to win the heart of your potential customers and grow your business.Today, customers usually expect a smooth website experience, especially when it comes to online shopping. As a result, businesses are focused on personalising the customer’s journey on their ecommerce website in order to outperform the competition. In order to outperform the competition, you need a professional ecommerce agency partner that can design your ecommerce website to meet the needs of your customers.

CHECKLIST FOR CHOOSING A BIGCOMMERCE AGENCY PARTNER

There are many agencies that have worked on different ecommerce platforms and industries but find an agency that specialises in BigCommerce to get the most valuable solutions for your business. While there are many talented BigCommerce agency partners out there, you’ll still need to find the ideal partner that would add value to your business. So, here’s a list of what you need to look for when looking for the right BigCommerce agency partner.

Location

If you prefer in-person meetings over zoom calls, then consider hiring someone in your locality or an agency partner who finds it easy to travel to your city for in-person meetings.

Budget

Remember, you will get what you pay for. Keep your budget in mind while having a conversation with your potential agency partner, and don’t forget to ask for any post-production service costs like upgrades or maintenance.

Portfolio

To determine the reliability of a BigCommerce agency partner, look at their previous works or portfolio. It’s one of the best ways to understand what they are good at. However, just don’t come fast to your final call—ask questions, and learn more about their expertise in this industry. You don’t want a website that only looks good. You want ecommerce solutions that drive actual results for your business.

Employee And Client Tenure

Ask the BigCommerce agency partner about their current projects and clients. How long have they been working together? If you notice they often switch from one client to another after a few projects instead of retaining them, then something is not right.Also, ask them about their current employees and how long they have worked there. If they replace employees quickly, they may have issues with workplace culture, which is not good for the overall business.

Experience In The Industry

Does the BigCommerce agency partner have sufficient experience with BigCommerce?Their valuable experience helps them understand all the ins and outs of the BigCommerce platform and helps your business stand out.Read the reviews of their work and even ask for references. This will give you incredible insight into their agency and how they work.Make sure to follow this checklist while looking for the right BigCommerce agency partner for your business.

Calashock is a global ecommerce agency and BigCommerce Elite agency partner with over a decade of experience and operations across Europe and North America. If you have any questions, feel free to contact us