Shopfitting Warehouse

After a thorough analysis of their requirements and business goals, we recommended migrating to BigCommerce for its robust B2B capabilities, scalability, and user-friendly admin interface. Our solution included:

Strategic Planning & Migration

• Comprehensive data migration strategy to ensure no loss of product information, customer accounts, or order history
• Custom migration scripts to handle complex product data and relationships
• Phased implementation approach to minimize business disruption

Custom Design & Development

• Mobile-first responsive design optimized for both B2B and B2C customers
• Custom product filtering and search functionality tailored to their extensive catalog
• Streamlined checkout process with B2B-specific features like quick order forms and saved order templates
• Integration with their existing ERP system for inventory and order management

Performance Optimization

• Advanced caching strategies to improve page load times
• Image optimization and lazy loading techniques
• Code splitting and minification for faster initial load

The migration to BigCommerce and implementation of our custom design and development solutions delivered significant improvements across all key performance indicators:

Business Impact

• 35% increase in conversion rate due to improved user experience and streamlined checkout process
• 28% growth in average order value through effective cross-selling and upselling features
• 65% increase in mobile transactions following the implementation of the mobile-optimized design
• 42% reduction in cart abandonment rate through simplified checkout and improved site performance

Technical Improvements

• 42% improvement in page load speed resulting in better user experience and SEO rankings
• 60% reduction in product management time thanks to the intuitive BigCommerce admin interface
• 99.9% uptime since migration, eliminating the periodic outages experienced on the previous platform

Beyond the quantitative results, Shopfitting Warehouse has reported significantly improved customer satisfaction and has been able to expand their product range more efficiently due to the scalable nature of the new platform.