Ongoing Support and Maintenance

Ecommerce Development is more than a one-off. Give your store the regular TLC it needs to stay up-to-date, competitive and secure

Why you need this service:

  • Stress-Free Operations - Ensure your ecommerce site runs smoothly with proactive maintenance.

  • Timely Updates - Stay up-to-date with platform upgrades, security, plugins and customer expectations.

  • Emergency Assistance - Get expert help fast when unexpected issues arise, minimizing downtime.

  • Performance Optimization - Continuous monitoring and improvements for faster load times and better user experience.

You're the experts on your business, and we're the experts on keeping your online store in top shape. Ecommerce development is so much more than the big platform changes and re-design projects. Your store needs regular attention to keep its edge.

Ongoing Support and Maintenance usually follows on from a replatforming or major development project. But if we haven’t already worked together, we will start with an in-person discovery workshop, wherever in the world you may be. We will dive deep into your business and website needs to understand your strengths, weaknesses, and support requirements.

An ecommerce website is a 24/7 business. We offer support plans tailored to your requirements to give you the certainty and security you need, including direct telephone access to developers.

What you’ll get

Discovery Session

In-depth workshop to understand your ongoing support needs and priorities.

Strategic Maintenance

Regular check-ins, updates, security checks, and optimization based on your site's requirements.

Dedicated Team

A team of ecommerce experts and developers providing support and troubleshooting.

Together, we will keep your ecommerce store and systems up-to-date, secure and competitive.

More Services

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    About Strategy

  • The unique solutions your B2B business needs, built with the effortless ecommerce experience your customers deserve.

    About B2B Development

  • Legacy platform troubles? Lacking flexibility? Need B2B functionality? Time for a platform that will grow with your business.

    About Replatforming

Not sure what you need to transform your business?